WHITEGLOVEMD

For employers & benefit teams

Start with the member service. Define any employer program separately.

WHITEGLOVEMD currently provides an individual heart-surgery second-opinion service. A cardiac surgeon and cardiologist independently review the required records and imaging, then co-sign one patient-facing report.

Employer-sponsored access, administration, data exchange, and reporting are discovery topics—not active capabilities implied by this page.

A discovery call does not create a partnership, benefit, or launch commitment.

A mature adult preparing for activity at home

AVAILABLE NOWIndividual second-opinion service

REQUIRES DISCOVERYAny employer program or access model

Illustrative member image

Current capability vs discovery

What exists now. What still must be defined.

01 · CURRENT CAPABILITY

Individual heart-surgery second-opinion review

An individual can request a complimentary call, authorize records coordination, and receive the existing written review service.

Delivered within 24 hours after all required records and imaging are received and confirmed complete.
02 · DISCOVERY ONLY

Employer-sponsored access or program design

Eligibility, funding, communications, operations, permissions, data exchange, reporting, contracting, and review requirements would need a separate written scope before launch.

No employer arrangement or launched benefit is represented as active here.

The current member service

A defined review with a defined written output.

The service supports the individual’s next conversation with the clinicians responsible for care.

  1. 01

    Authorization and case material

    With the individual’s authorization, the team can help gather and organize the records and imaging required for review.

  2. 02

    Two independent physician reviews

    The cardiac surgeon and cardiologist review the required material independently before the written opinion is completed.

  3. 03

    One patient-facing report

    The physicians co-sign one report that the individual can use in conversations with the treating team.

The written review is delivered as a report. Any live physician conversation is optional and arranged separately when appropriate and available.

Before any program

Discovery begins with unanswered questions.

These are matters to define—not promises, integrations, or operating arrangements already in place.

01

Who would be eligible?

Population, eligibility rules, and member entry would need a written definition.

02

How would access be communicated?

Member language, support ownership, and escalation paths would need agreement before launch.

03

What information could be exchanged?

Permissions, data flow, reporting, and boundaries would need separate review and documentation.

04

Who owns each obligation?

Clinical care, benefit administration, legal review, and operational work must remain clearly assigned.

Responsibility stays explicit

A service boundary is not a transfer of duties.

01

Clinical responsibility

Treating clinicians remain responsible for diagnosis, candidacy, prescriptions, emergency care, follow-up, and treatment.

02

Benefit responsibility

The employer and health plan retain their own duties for eligibility, benefit administration, coverage decisions, communications, and required review.

03

Public-form boundary

Use the call-request form for brief, non-sensitive context only. Do not include records or identifiable medical details.

Read the Privacy Policy

Explore fit without assumptions

Begin with an employer discovery call.

Bring the population and benefit question. Do not send member records or identifiable medical details.