WHITEGLOVEMD
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PRODUCT UPDATES

What changed.
Why it matters.

Selected public release notes from WHITEGLOVEMD—written for patients, families, and physicians, without inflated claims or internal engineering noise.

Read the latest update How reviews are built
LATEST RELEASE

A clearer patient-facing system.

Site experience · navigation · resources · legal clarity

Release 01
Selected public release notesNot an exhaustive engineering logDescriptions may summarize related deployments

LATEST

Built to make the next decision easier to navigate.

These notes describe visible changes to the service and its public experience. Clinical outcomes are never inferred from a design or software release.

Site experience

A clearer patient-facing system.

The public website was rebuilt around a calmer, more consistent decision journey for patients and families facing open heart surgery.

Explore the site map View the sample report

WHAT CHANGED

  • Applied the Sanaris visual system across major cardiac-decision, condition, resource, trust, and company pages.
  • Refined mobile navigation, page hierarchy, and calls to action so visitors can move between education, pricing, and the review process more easily.
  • Reworked the sample-report, newsroom, and legal pages with clearer source boundaries, service descriptions, and educational disclaimers.
  • Expanded the HTML sitemap and corrected route coverage for active, indexable resources.

WHAT STAYS CONSTANT

The interface can change. The review standard should stay legible.

01

Two clinical perspectives

A cardiac surgeon and cardiologist review the complete submitted record.

02

One written deliverable

The patient receives a co-signed WHITEGLOVE Insights™ report designed for the next conversation with the treating team.

03

A complete-record clock

The 24-hour window begins only after required records and imaging are received and confirmed complete.

EARLIER RELEASES

The path here.

Portal experienceReviews & pricingGetting startedService clarity
Portal experience

Patient and physician workspaces, refined.

The authenticated patient and provider experiences received a shared visual and accessibility pass while preserving their different jobs.

WHAT CHANGED

  • Restyled patient and provider portal surfaces in the Sanaris design language with clearer navigation and review-stage hierarchy.
  • Added 24-hour and 2-hour reminders for invited consultation guests.
  • Updated the consent workflow so the combined consent packet accompanies the all-consents-signed confirmation.
  • Improved focus states, spacing, button geometry, and responsive behavior across shared portal components.
Reviews & pricing

A simpler way to choose the level of help.

The offer was reorganized around the written cardiac review first, with optional physician-conversation and support levels kept distinct.

See review options

WHAT CHANGED

  • Set the written Heart Team review as the starting point.
  • Separated the written report, live consultation, dual-physician consultation, and extended-support options more clearly.
  • Removed unrelated concierge-cardiology messaging so the public site stays focused on cardiac second opinions.
  • Updated checkout aliases and supporting pricing copy to preserve existing links while the package structure changed.
Getting started

A lower-friction first conversation.

The initial callback path was rebuilt to collect the essential information first and let patients add context without confronting a long form at the outset.

Request a call

WHAT CHANGED

  • Introduced a progressive, phone-first callback request.
  • Connected procedure-specific education pages to the same consistent next-step path.
  • Removed artificial-intelligence product language from core patient-facing service descriptions.
  • Tightened FAQ markup and cleaned inactive routes from the public sitemap.
Service clarity

One timing standard, stated consistently.

Turnaround language was standardized across public pages to make the start of the review clock unambiguous.

How the review works

WHAT CHANGED

  • Clarified that the 24-hour review window begins after required records and imaging are received and confirmed complete.
  • Aligned timing language across the homepage, condition guides, and second-opinion pages.
  • Refined provider-profile and pricing-page details to remove information that was not necessary for a patient’s decision.

START WITH THE CURRENT EXPERIENCE

The latest version is the one built for your decision now.

See what the written review includes, or ask whether it fits your situation before sending a record.

Request a call