FOR PAYORS & HEALTH PLANS

Lower-cost outcomes start before the OR.

WhiteGloveMD gives health plans specialist-led cardiac surgical review at the point of pre-authorization. Independent dual-physician Heart Team. Validated risk scoring on every case. 37–66% of recommendations change after review — redirecting low-value procedures before they happen.

Schedule a Pilot Call →(855) 688-3160

Same-specialty review · H.R. 2433 / CMS-0057-F aligned · HIPAA · SOC 2 Type II

PLAN IMPACT SUMMARY
Cardiac second opinions that change the plan
BMJ / Mayo Clinic Proceedings
37–66%
Avg direct cost of a U.S. cardiac surgical procedure
CMS / AHRQ
$40–$90K
Cardiac PA-eligible cases per year (U.S.)
Manus Health Policy Report 6
160–175K
Physicians who say the PA reviewer is qualified
AMA 2024 PA Survey
16%
Based on published literature and policy data
THE PAYOR REALITY

Cardiac is the highest-cost surgical category. The review architecture has not kept up.

Six structural pressures shape every health plan’s cardiac surgical line. Each one has the same upstream solution: specialist-led decision support before authorization.

01

Low-value cardiac surgery

37–66% of cardiac second opinions result in a changed or refined treatment plan. Every avoidable cardiac procedure carries $40K–$90K+ in direct surgical cost plus weeks of post-acute claims.

02

Reviewer-qualification crisis

Only 16% of physicians believe the reviewer in current prior authorization is qualified for the case under review (AMA 2024). Cardiac surgical decisions are reviewed by cardiologists and general UM physicians who do not perform the procedures.

03

Denial overturn exposure

Approximately 80% of cardiac PA denials are overturned on appeal. Under CMS-0057-F (effective January 2026), overturn rates become public. Plans whose decisions cannot survive scrutiny will be visible to members, employers, and regulators.

04

Claims-cost variance

A single redirected cardiac case can swing $36K–$150K in plan spend. A prevented complication saves $300K–$600K+. Without specialist-level review at the front of the funnel, the variance is uncontrolled.

05

MLR and trend pressure

Cardiac is consistently the highest-cost surgical category in any commercial or Medicare Advantage book. Marginal MLR improvement requires intervention upstream of the OR — not retrospective claim adjudication.

06

Regulatory direction

H.R. 2433 advances same-specialty reviewer requirements for Medicare and Medicare Advantage. The trajectory is clear: cardiac surgery decisions will require cardiac surgeons. Plans must be ready before the mandate, not after.

THE WHITEGLOVEMD VALUE PROP

The specialist layer your current UM stack cannot provide.

Generalist UM vendors review cardiac surgical decisions with cardiologists or general internists. WhiteGloveMD reviews them with the cardiac surgeons who actually perform these procedures — with structured risk quantification on every case.

Specialist-Led Review

Every case is reviewed by a world-class cardiac surgeon plus an interventional cardiologist — dual-signed. Not a UM cardiologist who does not perform the procedure. Not an offshore generalist. The same surgeons who would perform the operation are the ones reviewing whether it should be performed.

Validated Risk Quantification

STS, EuroSCORE II, and AATS risk scoring run on every case. The plan receives an objective surgical risk profile — mortality, complications, length of stay, readmission probability — not a clinical opinion. Every recommendation is source-linked to the medical record.

Reduces Low-Value Surgery

Independent specialist review redirects 37–66% of cardiac surgical recommendations to medical management, alternative procedures, or higher-volume centers with better outcomes. The plan funds a $495 review and avoids a $40K–$90K procedure that should not have happened.

Lowers Total Cost of Care

Beyond avoided procedures: prevented complications ($300K–$600K each), reduced 30-day readmissions, optimized surgeon-case matching, and shorter post-acute trajectories. Every component compounds into MLR improvement.

OUTCOMES & ECONOMICS

The numbers that drive the business case.

Every figure on this page comes from published clinical literature, federal benchmarks, or platform data. Nothing is modeled, projected, or extrapolated.

37–66%
Cardiac second opinions that change the treatment plan
BMJ, Mayo Clinic Proceedings
$40K–$90K
Avg direct cost of a U.S. cardiac surgical procedure
CMS / AHRQ benchmarks
390K
U.S. cardiac surgeries performed annually
JTCVS Open 2025
160K–175K
PA-eligible cardiac surgical cases annually
Manus Health Policy Report 6
<24 hr
Heart Team review turnaround
WhiteGloveMD platform
100%
Cases with dual-physician signature + risk scoring
WhiteGloveMD platform

A $495 specialist review prevents a $40K–$90K procedure roughly one in three times. The math does not require a complicated model.

REGULATORY DIRECTION

The mandates are coming. Same-specialty review is the destination.

Two regulatory developments are reshaping cardiac prior authorization. Both push toward the architecture WhiteGloveMD already operates.

H.R. 2433

Improving Seniors’ Timely Access to Care Act

Advances same-specialty reviewer requirements for Medicare Advantage prior authorization. Cardiac surgical decisions reviewed by a cardiologist or generalist would not satisfy the standard. The same surgeon-led review WhiteGloveMD performs today is the default that the legislation pushes toward.

CMS-0057-F

Effective January 2026

Mandates faster prior-authorization decisions, electronic PA APIs, and public reporting of approval rates, denial rates, and overturn-on-appeal rates. Plans whose cardiac denials are overturned at high rates will have that data exposed. The pressure to get the initial decision right — with a qualified reviewer — is intensifying.

Plans that build same-specialty review architecture before the mandate land in compliance ahead of competitors. Plans that wait absorb the operational disruption later.

INTEGRATION MODELS

Two ways to deploy. One clinical product.

Same Heart Team, same risk scoring, same 24-hour turnaround. Different commercial structures depending on whether the plan deploys WhiteGloveMD as a member benefit or as a case-by-case decision-support layer.

MEMBER BENEFIT
Embedded as a covered benefit for plan members

WhiteGloveMD becomes a covered benefit. Members facing cardiac surgical decisions are routed to the Heart Team before authorization. The plan pre-funds the review; members pay no out-of-pocket.

Embedded into plan benefits document and member portal
PMPM or per-engaged-member pricing
Full White Glove Insights™ Report delivered to member + plan
Concierge coordination through procedure or alternative pathway
Quarterly utilization and cost-impact reporting to plan
HSA/FSA compatible structure available
PA DECISION SUPPORT
Case-by-case during prior authorization workflow

WhiteGloveMD is engaged on individual cases during the prior-authorization decision. Specialist review supplements or replaces the plan’s current UM physician review for cardiac surgical requests.

Triggered during PA workflow for cardiac surgical requests
$495 per case reviewed; volume tiers available
Same-specialty reviewer (positions for H.R. 2433 / CMS-0057-F)
Dual cardiac surgeon + interventional cardiologist sign-off
Defensible documentation reduces overturn-on-appeal exposure
API or portal-based case submission — no EMR integration required
Hybrid deployments supported.

Plans frequently begin with a PA decision-support pilot on cardiac surgical PAs, then expand to a member-benefit structure once outcomes data validates the case. We support both motions and the transition.

QUESTIONS

Frequently asked by health-plan leadership.

Approximately $495 per reviewed case. The current industry range for general utilization-management cardiac review is $40–$370 — but performed by cardiologists or general UM physicians, not by cardiac surgeons. WhiteGloveMD’s rate reflects world-class surgeon review plus interventional cardiologist co-signature plus AI-driven triple risk scoring (STS, EuroSCORE II, AATS) plus a 15–25 page source-linked clinical artifact. It is a different product, not a price comparison.

Existing UM vendors review cardiac surgical decisions with cardiologists, hospitalists, or general internal-medicine UM physicians. None of these are cardiac surgeons. The AMA 2024 prior-authorization survey found that only 16% of physicians say the reviewer is qualified for the case under review. WhiteGloveMD reviews are performed by the surgeons who actually perform these procedures — dual-signed cardiac surgeon and interventional cardiologist on every case.

H.R. 2433 (Improving Seniors’ Timely Access to Care Act) advances same-specialty reviewer requirements for Medicare and Medicare Advantage prior authorization. CMS-0057-F, effective January 2026, mandates faster decisions, electronic PA APIs, and public reporting of approval and denial rates including overturn-on-appeal rates. WhiteGloveMD’s architecture — same-specialty cardiac surgeon review with structured documentation — is designed for this regulatory direction.

On a per-case basis: a $495 specialist review prevents a $40K–$90K cardiac surgical procedure approximately one in three times (37–66% plan-change rate per published literature). On a population basis: a 1M-life plan with cardiac surgical utilization in the 2–3 per 1,000 range generates 2,000–3,000 cardiac surgical events annually. Even modest avoidance produces eight-figure savings against modest seven-figure program cost.

Yes for both. The clinical workflow is identical. Pricing structure differs: MA plans typically prefer per-engaged-case pricing tied to PA workflow; commercial plans more often deploy member-benefit structures with PMPM economics. We support both.

Decision-support deployment (case-by-case PA review): 30–60 days from agreement to first reviewed case. Member-benefit deployment (embedded coverage): 60–90 days, depending on benefits-document and member-portal integration timelines. No EMR or claims-system integration is required for either model.

WhiteGloveMD physicians do not perform surgery on the cases they review. The reviewing Heart Team is independent of any treating institution. We do not have downstream-revenue arrangements with hospitals or surgical centers. Recommendations are based on validated risk scoring and current ACC/AHA guideline mapping — not on referral economics.

AES-256 encryption in transit and at rest. SOC 2 Type II controls. Business Associate Agreement executed with every payor partner. All data processing occurs in HIPAA-compliant infrastructure. Member-level data exposure to the plan is governed by the relevant benefits-administration consent framework.

Cardiac is the highest-cost line in your book. It deserves a specialist reviewer.

Schedule a confidential pilot call. We’ll structure a 30–60 day program around your cardiac PA volume.

Schedule a Pilot Call →(855) 688-3160
enterprise@whiteglovemd.com
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