PRIVACY · COOKIES · SITE STORAGE
This policy explains which cookies and related technologies WHITEGLOVEMD uses, why they are used, and what happens when you limit them.
THE SHORT VERSION
Cookies are small files stored by a browser. Related browser storage can serve similar purposes. They can maintain a secure session, remember a choice, measure visits, or connect an advertisement with a later website action.
Public-site measurement is separate from the clinical purpose of a medical-record review. Advertising and analytics services are not authorized to access medical records submitted for a case.
WHAT WE USE
The labels below describe the website’s current technology categories. Providers may update their specific cookie names or expiration periods over time.
Supports core functions such as secure sessions, authentication, fraud prevention, and remembering whether a notice has been dismissed.
Blocking these technologies may prevent secure parts of the platform from working correctly.
Google Analytics 4 helps us understand aggregate website use, such as pages viewed, traffic sources, and whether site experiences are working as intended.
These signals help us improve navigation, content, performance, and accessibility.
Google Ads measurement may record whether a visitor who arrived through an advertisement completed a site action, such as requesting a call or beginning a review.
This helps us evaluate outreach; it does not authorize advertising platforms to access medical records.
First-party storage may remember choices that make a return visit easier, including notice state and limited interface preferences.
Removing these items may reset previously saved website choices.
AN IMPORTANT BOUNDARY
Google Analytics 4 and Google Ads measurement help us understand public-site visits and actions. They are not authorized to read the records, imaging, or report submitted for a clinical review.
If a public form does not specifically request a medical detail through an approved secure workflow, do not include that detail.
Read about privacy and security ↗YOUR CONTROLS
Cookie controls differ by browser and device. Start with the privacy or site-data settings in the browser you use.
Modern browsers allow you to view, block, or delete cookies and site storage. The exact controls vary by browser and device.
Google provides settings for ad personalization and a Google Analytics opt-out browser add-on. Those controls are maintained by Google and may change.
Blocking analytics or measurement should not prevent you from reading public pages. Blocking essential storage can affect login, security, and portal functions.
ADDITIONAL DETAILS
Some browsers transmit a “Do Not Track” signal. Because there is no uniform industry standard for interpreting that signal, browser and provider-level privacy controls remain the more reliable way to express your choices.
We may update this policy as the website, vendors, or applicable requirements change. The date at the top of the page shows the most recent revision.
Questions about cookies or site measurement can be sent to privacy@whiteglovemd.com or discussed by calling (855) 688-3160.
FAQ
For the full explanation of personal-information handling, use the Privacy Policy.
Open the privacy policy ↗A cookie is a small text file a website stores in your browser. Similar technologies, including local storage, can remember a session, preference, or measurement identifier. This policy uses “cookies” as a convenient term for those related technologies.
Yes. The public website uses Google Analytics 4 and Google Ads conversion measurement. These services help measure site use and whether outreach leads to actions on the website. Their handling of information is governed by Google’s terms and privacy practices as well as applicable law.
Advertising and site-analytics tools are not authorized to access the medical records submitted for a clinical review. Do not place medical details in public-site forms unless the form specifically requests them through an approved secure workflow.
Yes. You can use browser or device settings to block or delete cookies and local storage. Blocking essential technologies may interfere with secure login, session continuity, or other portal functions.
WHITEGLOVEMD does not sell medical records. For the broader explanation of how personal information is collected, used, disclosed, retained, and protected, read the Privacy Policy.
PRIVACY STARTS WITH CLARITY
Questions about data practices, access, or a privacy request belong with the privacy team.