Give employees clarity when a cardiac decision becomes high stakes.

It is an independent cardiac decision-support service that can be offered to an eligible employee or family member. A cardiac surgeon and cardiologist review the complete record independently, confer, and co-sign one patient-facing WHITEGLOVE Insights™ report. Live consultation and concierge follow-through can be included depending on the program design.

Eligibility is defined with the employer or benefit sponsor. A program may cover a broad employee population, dependents, an executive group, a defined clinical population, or an on-demand pathway. The scope is documented before launch.

Employer pricing is scoped to eligibility, expected access, funding model, selected service levels, implementation needs, and reporting requirements. WHITEGLOVEMD does not publish a universal per-employee price because the program should be defined before it is quoted. Request a conversation for a written scope.

No. The employer does not direct the clinical review or choose a treatment. WHITEGLOVEMD provides educational decision support to the member, and the clinicians responsible for the member’s care retain responsibility for diagnosis, candidacy, treatment, and follow-up.

The program design should define a privacy-preserving reporting model. An employer does not receive an individual member’s medical record or report through ordinary program reporting. Any identifiable disclosure requires an appropriate legal basis and authorization. Aggregation thresholds and permitted measures are addressed during contracting.

Not necessarily. A focused program can begin with a dedicated access and communication pathway. If eligibility, navigation, claims, or reporting integrations are desired, the required data, permissions, security review, ownership, and implementation work are scoped before launch.

The member uploads what they have and can authorize the records team to help identify and request missing notes, reports, testing, and source imaging. The 24-hour medical-review window begins only after the records and imaging required for that case have been received and confirmed complete.

Potentially. WHITEGLOVEMD can be evaluated as a focused cardiac pathway, a referral destination, or a complementary service. The operating model, ownership of the member journey, data exchange, and communication language must be defined with the existing vendor and benefit sponsor.

Measures can include access, completion, turnaround, decision change, member experience, and selected follow-up outcomes. Claims or cost analysis is only appropriate when the necessary data, comparison method, time horizon, and attribution rules are agreed. WHITEGLOVEMD does not present projected savings as realized results.

Timing depends on the scope. A focused access pathway may require less coordination than a funded program with eligibility files, legal and security review, communications, reporting, or claims analysis. WHITEGLOVEMD provides an implementation plan after the program decisions and required reviews are known.

No. The service is independent educational decision support and medical-record review. It does not replace the treating cardiologist, surgeon, hospital, or emergency services and does not establish procedure candidacy or direct treatment.

Call 911 or seek immediate emergency care for new or severe chest pain, severe shortness of breath, fainting, stroke symptoms, or rapid worsening. An employer benefit or online record review must never delay urgent evaluation.