Frequently asked questions
What patients ask immediately after hearing “heart surgery.”
Direct answers about urgency, records, the physician review, timing, cost, and what happens next.
What should I do first after being told I need heart surgery?+
Ask the treating cardiologist or surgeon how urgent the situation is, how much time you have to decide, and which symptoms require emergency care. Keep current appointments and follow their instructions. If they say there is time, you can then seek an independent review before consenting.
Should I delay surgery while I get a second opinion?+
Do not delay urgent or time-sensitive care to wait for an online review. Ask the clinicians responsible for your care whether it is medically reasonable to take time for another review. WHITEGLOVEMD does not replace their judgment about immediate treatment.
Who reviews my heart surgery recommendation?+
A cardiac surgeon and cardiologist independently review the same required records and imaging, confer, and co-sign one patient-facing WHITEGLOVE Insights™ report. Their surgical and cardiology perspectives are included at every service level.
What records and imaging are needed?+
The exact materials depend on the proposed operation. They may include cardiology and surgery notes, echocardiography, catheterization, CT or MRI, laboratory results, prior operative reports, and the proposed plan. With your authorization, the records team can help identify and request relevant missing materials.
When does the 24-hour turnaround begin?+
The report is delivered within 24 hours only after all required records and imaging are received and confirmed complete. Time spent gathering missing records is outside the 24-hour window.
What is included at each service level?+
WHITEGLOVE Insights™ is $495 and includes two independent physician reviews and one co-signed written report without a live consultation. Consult is $995 and adds one reviewing physician live. Heart Team is $1,495 and brings both reviewing physicians together live. Concierge is $2,495 and adds support through surgery day. Every price is visible online, and no introductory call is required to purchase.
Can the review tell me whether surgery is truly necessary?+
The report can evaluate how the recommendation fits the available symptoms, testing, imaging, anatomy, timing, risk, and reasonable alternatives. It may support the current plan, identify questions, or explain other options. It is educational decision support—not a new diagnosis, treatment order, or replacement for the treating team.