For the person helping them through it
Their Incision Should Be Their Decision™
You do not have to become the surgeon—or carry the decision for them. A cardiac surgeon and cardiologist can virtually review the required records and imaging, then explain the recommendation in one co-signed report.
No referral or call is required to purchase. Begin securely online from home.
After a call request: A member of our team will call within 2 business hours. During business hours, a same-day conversation with a cardiac surgeon or cardiologist may be arranged only when clinically appropriate and a physician is available.
Every package includes both independent physician reviews and the co-signed written report. Higher service levels add one or both reviewing physicians live, or support through surgery day.
Three roles that protect the patient and the decision.
Four clear service levels
See every price and purchase directly. Every package includes both independent physician reviews and one co-signed report.
Compare every package detailTwo independent physician reviews and one co-signed report the patient and family can use together. No live physician consultation.
The same written review, plus a one-hour video or phone consultation with one reviewing physician.
The same written review, plus both reviewing physicians together with the patient and approved family in one live conversation.
The Heart Team review and consultation, plus concierge access for patient-approved questions through surgery day.
The report is delivered within 24 hours only after all required records and imaging are received and confirmed complete. Time spent gathering missing records is outside the 24-hour window.
No referral or call is required to purchase. Direct-pay · secure one-time payment · no subscription · WHITEGLOVEMD does not submit insurance claims.
Be useful without carrying it alone
Family support is most useful when it protects attention, preserves the patient’s priorities, and helps the treating team answer the right questions.
Capture the operation proposed, why it was recommended, which findings support it, and whether a date has already been discussed.
Ask what needs to happen now, how much time there is to decide, and which symptoms should trigger emergency care.
Make room for what matters to them—recovery, independence, caregiving, work, travel, durability, or avoiding another procedure later.
With permission, collect the relevant notes, reports, medication history, and actual cardiac imaging without trying to interpret it alone.
Use a written second review to organize the unresolved questions for the cardiologist and surgeon who can examine and treat your loved one.
Help with the files, with permission
Upload what is available. With authorization from the patient or an appropriate legal representative, WHITEGLOVEMD can help identify and request the materials needed for review—including the actual cardiac imaging when relevant, not only the written report.
Cardiology and cardiac-surgery notes, the operation proposed, timing, symptoms, diagnoses, medications, and relevant history.
Echocardiography, catheterization, CT or MRI, rhythm or stress testing, laboratory results, and the images when relevant.
Prior procedures, other conditions, functional status, recovery concerns, caregiving needs, and the outcomes that matter most.
What remains unclear about necessity, urgency, approach, risk, alternatives, recovery, or where care should occur.
WHITEGLOVE Heart Team
A cardiac surgeon and cardiologist review the same required records and imaging independently before bringing their perspectives together. The goal is not to manufacture disagreement. It is to make the reasoning visible.
Reviews the surgical indication, anatomy, proposed operation, technical options, timing, and perioperative considerations.
Reviews the diagnosis, testing, imaging, medical context, and relevant non-operative or catheter-based options.
WHITEGLOVE Insights™One co-signed, patient-facing reportIndependent review · physician conference · two signaturesWHITEGLOVE Insights™
The report turns the required record into one discussion map: what is known, what is uncertain, and what deserves a direct conversation next.
See a sample reportPrepared for the conversation ahead
The diagnosis, symptoms, testing, imaging, and proposed operation are organized into one source-linked picture.
The report explains which findings support the recommendation and where uncertainty still remains.
Timing is placed in context while preserving the treating team’s role in assessing current symptoms and urgency.
Surgical, catheter-based, less-invasive, medical, or monitoring paths are compared only when relevant.
Procedure-specific considerations, important inputs, and the limitations of any applicable estimate are made visible.
The patient’s priorities and the family’s unresolved questions become a practical list for the next treating-team visit.
Exactly how it works
The first message can come from you. Patient permission governs access to the medical record and who participates after that.
See every price and purchase securely online. No referral or introductory call is required; request a complimentary call only if the family wants help choosing.
Anyone can send the first message. Access to protected medical information requires authorization from the patient or an appropriate legal representative.
Upload what is available. With authorization, the records team can help identify and request the relevant records, reports, and actual imaging.
A cardiac surgeon and cardiologist review independently, confer, and co-sign the patient-facing report. The report is delivered within 24 hours only after all required records and imaging are received and confirmed complete. Time spent gathering missing records is outside the 24-hour window.
The report is delivered within 24 hours only after all required records and imaging are received and confirmed complete. Time spent gathering missing records is outside the 24-hour window.
Support the process. Protect the decision.
With permission, family can help organize records, surface questions, and join a live consultation when the selected package includes one. The patient or appropriate legal representative controls access. The treating team remains responsible for examination, testing, prescriptions, treatment, urgent decisions, and ongoing care.
Ask whether a review fitsFrequently asked questions
Direct answers about urgency, permission, records, physician review, timing, cost, and family participation.
Help them ask the treating cardiologist or surgeon how urgent the situation is, how much time there is to decide, and which symptoms require emergency care. Keep current care moving. If the treating team says there is time, you can help organize the records and questions for an independent review.
Yes. Anyone can send the first message and describe what the family was told. No referral or records are required for that first step. Access to protected medical information and the review itself require authorization from the patient or an appropriate legal representative.
A family member can help organize the process, but the patient or an appropriate legal representative must authorize access to records and the review. The onboarding process confirms who may act and what documentation is needed before protected medical information is requested or shared.
Yes, when the patient wants them involved and the appropriate permission is in place. Consult includes one reviewing physician live. Heart Team and Concierge bring both reviewing physicians together live with the patient and approved family.
A cardiac surgeon and cardiologist independently review the same required records and imaging, confer, and co-sign one patient-facing WHITEGLOVE Insights™ report. Their surgical and cardiology perspectives are included in every package.
The report is delivered within 24 hours only after all required records and imaging are received and confirmed complete. Time spent gathering missing records is outside the 24-hour window.
WHITEGLOVE Insights™ is $495 and includes two independent physician reviews and one co-signed written report without a live consultation. Consult is $995 and adds one reviewing physician live. Heart Team is $1,495 and brings both reviewing physicians together live. Concierge is $2,495 and adds support through surgery day. The patient or appropriate legal representative controls participation and record access. Every price is visible online, and no introductory call is required to purchase.
Do not delay urgent or time-sensitive care to wait for an online review. Ask the clinicians responsible for care whether it is medically reasonable to take time for another review, and continue following their instructions while records are gathered.
If the treating team says there is time
You do not need every record—or the right medical words—to begin.
After a call request: A member of our team will call within 2 business hours. During business hours, a same-day conversation with a cardiac surgeon or cardiologist may be arranged only when clinically appropriate and a physician is available.
No referral · no travel · records help available with authorization