Trust & Transparency

Built on trust. Backed by evidence.

Every aspect of WhiteGloveMD — from data security to clinical methodology — is designed to earn and maintain the trust of patients and physicians.

Security & compliance.

All patient data encrypted with AES-256 at rest and TLS 1.3 in transit. HIPAA-compliant infrastructure with Business Associate Agreements.

Security controls aligned with SOC 2 Type II requirements for data protection, availability, and confidentiality.

Military-grade encryption for all medical records, patient communications, and report delivery.

All outbound emails authenticated with DKIM, SPF, and DMARC to prevent spoofing and ensure deliverability.

Dual-physician review: Every case reviewed by both a cardiac surgeon and a cardiologist

Triple risk scoring: STS PROM, EuroSCORE II, and AATS risk models applied to every case

Guideline adherence: All recommendations mapped to current ACC/AHA and ESC guidelines with evidence grades

Provenance tracking: Every conclusion traceable to its source data — no black-box AI

Independent review: Physicians review cases independently before Heart Team discussion

Conflict-free: No referral relationships or financial incentives influence recommendations

Quality oversight: Chief Medical Officer review of all reports before delivery

24-hour turnaround: Reports delivered within 24 hours of record completion

Risk models calibrated against 7+ million cardiac surgery cases

2020/2021 valvular heart disease, coronary revascularization, and aortic disease guidelines

European Society of Cardiology clinical practice guidelines

PARTNER, SYNTAX, FREEDOM, COAPT, EXCEL, ISCHEMIA, and other pivotal cardiac trials

Public hospital quality data for benchmarking and center-of-excellence identification

Risk-adjusted hospital cardiac surgery quality ratings