Send a short message about the recommendation, the decision in front of you, and what you need help understanding. We will call you back within 2 business hours.
Send us a messageHOW IT WORKS
From complete records to a co-signed heart-surgery second opinion—within 24 hours.
A cardiac surgeon and cardiologist review the same required records and imaging, then co-sign one patient-facing WHITEGLOVE Insights™ report. The 24-hour review window begins only after the required records and imaging are received and confirmed complete.
Free to begin—answer a few questions online to see if a second opinion fits your case. We respond within 2 business hours. Same-day physician conversations may be arranged during business hours when clinically appropriate, subject to availability.
- 2
- Physician reviewers
- 24 hr
- Clinical review after completeness
CASE STATUSRecords in collection
PRE-REVIEW- 01AuthorizationPermission to help obtain recordsCOMPLETE
- 02Records + imagingRequired materials gathered and checkedIN PROGRESS
- 03Completeness confirmedThe clinical-review gateUP NEXT
- 04Dual-physician reviewCardiac surgeon + cardiologist24 HOURS
A HUMAN PLACE TO BEGIN
Start with a conversation.
Tell us what is happening. We call to understand what you need, then email the package we recommend.
We email the package we recommend, what it includes, and the secure next step. You decide whether you want to proceed.
THE FIVE-STEP REVIEW
Every handoff has a visible purpose.
The 24-hour promise covers physician review after the required records and imaging are received and confirmed complete. It does not hide the time needed to obtain missing materials.
- 01Message and conversation
Begin with a message
Tell us what you were told, what feels unclear, and how soon you need to decide. A coordinator calls to understand what you need.
- 02Collection and organization
Authorize records collection
Tell us what you already have and where the rest is held. With your authorization, our records team can help request and organize the medical records and imaging needed for review.
- 03Completeness gate
Confirm required records and imaging are complete
We confirm that the records and imaging required for your specific question have been received. Collection time is separate from the clinical-review window.
- 04Dual-physician review
Two physicians review your case
A cardiac surgeon and a cardiologist review the required case material. Their perspectives are brought together in one co-signed written review.
- 05A report you can use
Receive WHITEGLOVE Insights™
Your written report organizes the relevant record, applicable guideline and risk context, limitations, and the questions to take back to your treating team.
THE 24-HOUR CLINICAL-REVIEW WINDOWStarts only after required records and imaging are received and confirmed complete.
RECORDS AND IMAGING
You tell us where the information is. We help organize what the review requires.
The exact set varies by case. With your authorization, our records team can help request missing materials and confirm when the required records and imaging are complete.
Ask what your case may need- 01
The proposed procedure or treatment recommendation
- 02
Recent cardiology and cardiac-surgery notes
- 03
Echocardiogram reports and images
- 04
Cardiac catheterization reports and images, when relevant
- 05
CT or MRI reports and images, when relevant
- 06
Relevant laboratory results, medications, and prior testing
WHITEGLOVE Insights™
Your findings.
Made understandable.
Written cardiac surgery second opinion01The clinical picture
02Guideline context
03Risk in context
04Options and tradeoffs
05Questions to ask next
WHAT YOU RECEIVE
The written report is the product. Live access is optional.
Every package includes a WHITEGLOVE Insights™ report reviewed and signed by a cardiac surgeon and a cardiologist. It is designed to help you understand the record and prepare for a more informed conversation with your treating team.
The clinical picture
The history, testing, and proposed plan documented in the records reviewed.
Guideline context
Applicable professional guidance placed beside the facts of your case.
Risk in context
Relevant estimates and clinical limitations shown without false precision.
Options and tradeoffs
Reasonable paths organized for discussion with your treating clinicians.
Questions to ask next
A practical list for the conversations that follow.
BEFORE YOU BEGIN
The details that should never be buried.
When does the 24-hour window begin?+
The 24-hour clinical-review window begins only after all records and imaging required for your case have been received and confirmed complete. The time required to collect missing materials is outside that window.
Can you help obtain records and imaging?+
Yes. With your authorization, our records team can help request and organize the materials needed for review. The exact requirements depend on your clinical question and what has already been completed.
Who reviews the case?+
A cardiac surgeon and a cardiologist review the required case material, and the written WHITEGLOVE Insights™ report is co-signed by both physicians.
Do all packages include a live physician call?+
No. The WHITEGLOVE Insights™ package includes the dual-physician written report but no live consultation. Higher service levels add different levels of live access. After your complimentary conversation, we email the package we recommend and what it includes.
Can I message before choosing a package?+
Yes. A member of our team responds within 2 business hours. After-hours messages are returned at the start of the next business day. When appropriate, a same-day conversation with a cardiac surgeon or cardiologist may be arranged during business hours, subject to physician availability.
A HUMAN PLACE TO BEGIN
Start with the question—not the checkout.
Send us a message and a member of our team will call you back within 2 business hours. If a same-day physician conversation is clinically appropriate, we can help arrange it during business hours, subject to availability.